JOB DUTIES:

Assist patients in determining and expressing personal wellness goals for recovery through the use of individual face-to-face and/or group sessions and utilizing ongoing individual and group sessions to equip patients with tools on how to build effective coping strategies. Additionally:

• Assist patients with locating and joining existing support groups in their local community.
• Provide patients with information regarding recovery process.
• Assist patients in connecting with transportation resources.
• Provided weekly/monthly follow up phone calls.
• Adhere to corporate and department policies, practices and procedures.
• Ability to work independently and as an active member of the treatment team.
• Provide and support an environment that fosters diversity and recognizes the contributions of all individuals.
• Provide a healthy and safe work environment for all employees, taking steps to ensure that their employeesare aware of, and follow safe working laws, regulations and practices.
• Ensures that The Wellness Plan Medical Center is in compliance with privacy and security regulatoryrequirements of the federal Health Insurance Portability and Accountability Act (HIPAA).
• Ensure compliance with The Wellness Plan Medical Centers’ Affirmative Action Program.
• Ensure that customer service excellence standards, service steps and principles are practiced daily withinternal and external customers to the organization.
• Performs other duties as needed and/or assigned.