Employee Spotlight - October

Constance Pharr

Billing Manager

Constance Pharr has been an integral part of The Wellness Plan Medical Centers’ team for the last seven years. She started as a medical biller before transitioning to billing coordinator and now is a billing manager. Pharr is responsible for ensuring patients are eligible for services and that the appropriate charges are applied to their insurance or personal billing account.

“I enjoy solving any complications that may develop during billing stages,” said Pharr. “My most fond memory is having the pleasure to help a patient receive full coverage on a medical bill that was currently on a fixed income. Discovering that the patient had insurance coverage allowed me to make the patient’s day! It really warmed my heart and I would do it all over again to bring anyone joy.”

Pharr’s most significant achievement at TWP was her overall professional development towards becoming billing manager. Her tenacious attitude allowed her to adjust to staffing changes in the department and work alongside the new CFO’s commitment toward department teaming.

Pharr graduated from Kaplan Institute as a certified Biller and Coder and has an Associates degree from Davenport University in Business Administration in Marketing. She continues to perfect her craft by attending bi-yearly billing and finance training and has over 13 years of billing experience and 12 years of experience working with organizations like TWP.
Outside of work, Pharr enjoys skating and serving the Lord as an Evangelist.

Fun Fact:

Pharr enjoys drawing and at one time wanted to be a fashion designer.

Employee Spotlight - September

Denise Pugh

Referral Coordinator, Medical Assistant

Denise Pugh has worked at the Wellness Plan Medical Centers for 21 years as a medical assistant in just about every specialty, including: Optometry, Podiatry, OB/GYN, Laboratory, Pediatric, Adult and Internal Medicine.

“I have worked in all of them and I loved them all,” she said.

She currently works as a Medical Referral Coordinator, which means she helps patients better understand their medical coverage options and helps them select specialists for additional medical care.

The month of October carries special meaning for Pugh because it is Breast Cancer Awareness Month. Pugh served as TWP’s Breast Cancer Walk Captain for 2018 and continues that honor in 2019. She was instrumental in successfully raising $2,500 for breast cancer awareness last year.

“It’s really close to my heart because in March of 2019, I was diagnosed with breast cancer,” said Pugh, who is going through treatments and has a positive outlook. “We’re knocking it out.”

Outside of work, Pugh enjoys spending time with her grandchildren and hanging out in downtown Detroit with her friends. She also enjoys spending time outdoors and said many of her coworkers would probably be surprised to learn that her favorite sport is horseback riding.

“I don’t get to do it often, but that’s my favorite. I enjoy the freedom that you get from riding a horse,” she said. “When you are riding, you are just looking out at the scenery and can enjoy it.”

Employee Spotlight - July

Gail Woodson-Stamps

Dental Hygienist

Gail Woodson-Stamps has been a key member of The Wellness Plan Medical Centers’ dental services for the last seven years as a dental hygienist.

Woodson-Stamps is responsible for screening her patients and for removing plaque and polishing teeth during routine checkups. She also teaches appropriate brushing and flossing techniques that can help prevent gum disease.

“I enjoy teaching patient’s sustainable oral health care and explaining to them the relationship oral health has too the entire body,” Woodson-Stamps said. “After my patient’s witness the transformation from an unhealthy state to a healthy state, it brings excitement with a brighter smile and I can never get enough of those smiles!”

Woodson-Stamps pursued a career in health care shortly after graduating from high school. She was employed at a dental office as a co-op job in 12thgrade. During that time, a dental hygienist named Michelle Ward grew her interest in dental hygiene, leaving Woodson-Stamps wanting more personal interaction and involvement with patient care.

Outside of work, Woodson-Stamps enjoys learning Spanish. A few years ago, she started learning how to speak, read, and write the language. Since then, she has taken four classes at Oakland Community College and attended Centro de Lenguas Modernas at the University of Granada in Spain for two weeks. These efforts are helping fully immerse herself in the Hispanic culture and looks forward to one day becoming fluent in Spanish in hopes to increase the Hispanic patient rate at TWP.

Woodson-Stamps holds a degree from Wayne County Community College’s dental hygiene program and a Bachelor of Science degree from The University of Detroit Mercy. Also, she has a diploma in religious studies from the Heritage Center for Religious Studies.

Fun Fact:

I am sure that my co-workers would be surprised to know that together, my husband and I have 15 grandchildren.