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COVID-19 (Coronavirus) Updates and Information (Updated June 22, 2021)

Throughout the pandemic, The Wellness Plan has remained committed to providing the optimal patient care that you have come to expect.  In addition to offering telehealth visits, all of our Health Centers have continued to offer in person visits because we understand that some medical concerns cannot be addressed over the phone.

 

With the rescinding of the Governor’s Emergency Executive Orders,  as a part of our ongoing service options, we will continue to offer tele-health visits for your convenience. To ensure your safety,  The Wellness Plan will continue to follow the recommendations of the CDC, MIOSHA and follow workplace safety guidelines specifically made for health care settings and for healthcare workers.

 

For in person visits, we have been careful to take extra precautions to keep our patients and staff safe. All staff, patients and visitors will continue to be screened for symptoms upon arrival and masks (vaccinated or not) are required to enter any of our Wellness Plan Health Centers. If you do not have a mask, one will be provided for you.

Contact the Health Center near you to schedule an appointment!  Live and Be Well!

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As of March 8th, 2021 – we offer  COVID-19 testing at most of our health center locations (except Henderson Clinic) by appointment only. Please call 313.875.5730 to schedule your appointment today. Please read this document for more information: COVID-19 Testing Information

The Wellness Plan offers COVID vaccinations based on the State of Michigan and the CDC guidelines. You are not required to be a patient of The Wellness Plan, however, you must meet qualifications for the COVID Vaccinations per local/state health department guidelines. Completing and submitting the form ( COVID-19 Vaccine “Save Your Spot” Form) is the quickest and best way to start your COVID 19 vaccination process. If you are experiencing difficulties completing the form call 313.875.4210 for assistance. They are only available to assist in completing the form and will not have any additional information regarding the vaccination process.

 


Other Available Care Options:

Urgent Care Face-to-Face visits will be available by appointment and walk-in at our East Medical Center Urgent Care – M-F 9AM-5PM. Patients being sent to UC will be notified that they will be screened for COVID symptoms at the door before being seen.

OB\GYN Face-to-Face visits will be available by appointment only the following days:

  • Monday – Gateway- 9:30 am to 5:00 pm
  • Tuesday – Northwest 9:30 am to 5:00 pm
  • Tuesday – East 1:00 pm to 5:00 pm
  • Wednesday – Northwest 9:30 am to 5:00 pm
  • Thursday – Gateway 9:30 am to 5:00 pm
  • Thursday – Northwest 9:30 am to 5:00 pm

Dental Services are available at our Gateway Medical Center, East Medical Center and our Pontiac Medical Center – M-F 9AM-5PM. Patients being seen will be screened for COVID symptoms. Contact our dental offices for more information.

Pharmacy Services All of our Pharmacies are open Monday-Friday 9:00 am to 5:00 pm. Delivery is currently available at our Gateway and East locations. Please ask our Pharmacy for more information.

Take care and “live and be well”!


Please review the following links for important information regarding COVID-19:

COVID-19 Resource List – A List of Community Resources to Help You.

COVID-19 Patient Information Sheet

COVID-19 CDC Fact Sheet – What to do if you’re sick with Coronavirus

A Tribute To Our Employees

Heros Work Here

In The Spotlight

East Medical Center Building

The Wellness Plan Offers COVID-19 Testing

TWP began drive-through and walk-up COVID-19 testing at our East Medical Center (EMC) located at 4909 East Outer Drive, Detroit, Michigan 48234 on Friday, May 21st. Testing will be held Monday – Friday during the hours of 9-5PM. Patients must be 12 years of age or older.

NOTE: Patients are not required to have symptoms of COVID-19 to be tested.

Testing will be available by appointment only. Please call TWP COVID-19 Triage Line at: 313-875-5730 to schedule an appointment.

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Constance Pharr

Employee Spotlight - October

Constance Pharr

Billing Manager

Constance Pharr has been an integral part of The Wellness Plan Medical Centers’ team for the last seven years. She started as a medical biller before transitioning to billing coordinator and now is a billing manager. Pharr is responsible for ensuring patients are eligible for services and that the appropriate charges are applied to their insurance or personal billing account.

“I enjoy solving any complications that may develop during billing stages,” said Pharr. “My most fond memory is having the pleasure to help a patient receive full coverage on a medical bill that was currently on a fixed income. Discovering that the patient had insurance coverage allowed me to make the patient’s day! It really warmed my heart and I would do it all over again to bring anyone joy.”

Pharr’s most significant achievement at TWP was her overall professional development towards becoming billing manager. Her tenacious attitude allowed her to adjust to staffing changes in the department and work alongside the new CFO’s commitment toward department teaming.

Pharr graduated from Kaplan Institute as a certified Biller and Coder and has an Associates degree from Davenport University in Business Administration in Marketing. She continues to perfect her craft by attending bi-yearly billing and finance training and has over 13 years of billing experience and 12 years of experience working with organizations like TWP.
Outside of work, Pharr enjoys skating and serving the Lord as an Evangelist.

Fun Fact:

Pharr enjoys drawing and at one time wanted to be a fashion designer.

Denise Pugh

Employee Spotlight - September

Denise Pugh

Referral Coordinator, Medical Assistant

Denise Pugh has worked at the Wellness Plan Medical Centers for 21 years as a medical assistant in just about every specialty, including: Optometry, Podiatry, OB/GYN, Laboratory, Pediatric, Adult and Internal Medicine.

“I have worked in all of them and I loved them all,” she said.

She currently works as a Medical Referral Coordinator, which means she helps patients better understand their medical coverage options and helps them select specialists for additional medical care.

The month of October carries special meaning for Pugh because it is Breast Cancer Awareness Month. Pugh served as TWP’s Breast Cancer Walk Captain for 2018 and continues that honor in 2019. She was instrumental in successfully raising $2,500 for breast cancer awareness last year.

“It’s really close to my heart because in March of 2019, I was diagnosed with breast cancer,” said Pugh, who is going through treatments and has a positive outlook. “We’re knocking it out.”

Outside of work, Pugh enjoys spending time with her grandchildren and hanging out in downtown Detroit with her friends. She also enjoys spending time outdoors and said many of her coworkers would probably be surprised to learn that her favorite sport is horseback riding.

“I don’t get to do it often, but that’s my favorite. I enjoy the freedom that you get from riding a horse,” she said. “When you are riding, you are just looking out at the scenery and can enjoy it.”